How is XT Systems different from the automation in my PSA/RMM?

PSA and RMM automations are limited to one tool and require scripting. XT Systems works across your entire stack and uses natural language. One automation can check NinjaRMM, update ConnectWise, document in IT Glue, and alert in Teams—all from one description.

Do I need to know how to code?

No. You describe automations in plain English. XT's AI understands IT operations and builds the workflow for you. If you can explain it to a colleague, you can automate it with XT.

How long does setup take?

Most MSPs are up and running in a few hours. Connect your integrations, build your first automation, and start seeing tickets auto-resolve on day one.

Is XT Systems secure?

Yes. Zero-trust architecture, multi-tenant isolation, comprehensive audit logging, encrypted communications. We're on the SOC 2 compliance roadmap. Your clients' data is protected by design.

Privacy Policy | XT Systems

1. Introduction

Welcome to XT Systems. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://xt.systems and use our services.

Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

Name and email address
Company name and job title
Phone number
Billing and payment information
Account credentials

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

Device information (browser type, operating system, device type)
IP address and approximate location
Pages visited and features used
Time spent on pages and interaction data
Referral source and exit pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information. These include:

Necessary Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements (Google Ads, Meta Pixel)

You can manage your cookie preferences through our cookie consent banner or your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, operating, and maintaining our services
Processing transactions and sending related information
Sending promotional communications (with your consent)
Responding to your inquiries and providing customer support
Analyzing usage patterns to improve our services
Detecting and preventing fraud or security issues
Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third parties that help us operate our business (payment processors, hosting providers, analytics services)
Business Partners: With your consent, for joint marketing or service offerings
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Third-Party Services

Our services integrate with third-party services that have their own privacy policies:

Google Analytics: For website analytics - Google Privacy Policy
Google Ads: For advertising and conversion tracking - Google Privacy Policy
Meta (Facebook) Pixel: For advertising and analytics - Meta Privacy Policy
Stripe: For payment processing - Stripe Privacy Policy

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request limitation of processing
Portability: Request transfer of your data
Objection: Object to processing of your data
Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at support@xtsystems.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (we do not sell personal information).

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: support@xtsystems.com
Website: https://xt.systems