Question 1

How is XT Systems different from the automation in my PSA/RMM?

Accepted Answer

PSA and RMM automations are limited to one tool and require scripting. XT Systems works across your entire stack and uses natural language. One automation can check NinjaRMM, update ConnectWise, document in IT Glue, and alert in Teams—all from one description.

Question 2

Do I need to know how to code?

Accepted Answer

No. You describe automations in plain English. XT's AI understands IT operations and builds the workflow for you. If you can explain it to a colleague, you can automate it with XT.

Question 3

How long does setup take?

Accepted Answer

Most MSPs are up and running in a few hours. Connect your integrations, build your first automation, and start seeing tickets auto-resolve on day one.

Question 4

Is XT Systems secure?

Accepted Answer

Yes. Zero-trust architecture, multi-tenant isolation, comprehensive audit logging, encrypted communications. We're on the SOC 2 compliance roadmap. Your clients' data is protected by design.

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